Browse around our store to find the products you're looking for. We have a fast and secure online checkout, which makes ordering a breeze! You can also compare and review products in just a few clicks. FREE Shipping in the domestic United States on all orders over $125.00
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
If you are a buyer living outside of the United States. Please contact us before placing your order so that we can provide you a shipping cost.
Free shipping on orders over $125.00 USD only applies to domestic orders in the United States.
Product is shipped between 1-3 buisiness days of your purchase. Games purchased on the weekends will be shipped on Monday.
We do ship with flat rate domestic shipping within the restrictions and sizes of the USPS boxes.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Backorder Policy
95% + of our items are in stock, there are about 5% that go out of stock due to unforeseen circumstances or misinformation from the manufacturer/distributor. If your order cannot ship completely within 7 days, Boardgameguy will contact you and ask if you want a refund of the item(s) in question and have us ship the rest of the order, or to have you give your OK to wait a few more days. Any item you are refunded will also earn you a $5.00 off coupon toward a future purchase for this. Please be aware that games sometimes go out of stock or the manufacturers misinform us as to the release dates or availability. Check other sites and see how often their “preorders” are pushed back a month or two to see just how bad this industry can be for meeting their release/restock dates